Frequently Asked Questions
Everything you need to know about your Momentum Baseball gear.
How long does shipping take for custom bats and gloves?
Customized equipment typically takes 3-4 weeks for production and quality inspection before shipping. Standard stock items usually ship within 2-3 business days.
What is your return policy on game-worn or used equipment?
For hygiene and safety reasons, we only accept returns on items in new, unused condition with original tags attached. We offer a 30-day window for returns on all non-customized gear.
Do you offer a warranty on composite and aluminum bats?
Yes, all our high-performance bats come with a limited 12-month manufacturer warranty covering structural defects such as cracking or severe denting under normal play conditions.
How do I determine the correct glove size for my position?
We provide a comprehensive sizing chart on each product page. Generally, infielders prefer 11-11.75 inch gloves for quick transfers, while outfielders use 12.5-12.75 inch gloves for better reach.
Can I track my order once it has been placed?
Absolutely. Once your order leaves our warehouse, you will receive an automated email containing a tracking number and a link to follow your shipment's progress in real-time.
Do you offer team discounts for bulk orders?
Yes, Momentum Baseball provides tiered pricing for league and team orders of 12 units or more. Please contact our sales department directly for a personalized quote.